At Transporter Rentals, we aim to provide reliable, comfortable, and on-time transportation services. Please read our Refund & Cancellation Policy carefully to understand your rights and responsibilities when booking with us.

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Booking Cancellation & Refunds

• If a client cancels their booking at least 24 hours before the scheduled pickup time, the advance payment will be fully refunded.

• If cancellation is made within 24 hours of the pickup time, the advance payment may be partially refunded or non-refundable, depending on vehicle allocation and driver scheduling.

• Once the vehicle has been dispatched or reached the pickup location, the advance payment becomes non-refundable.

• All refunds are processed through the same payment method used at the time of booking.

For refund inquiries, contact:
📞 03214712488
📧 info@transporter.rentals

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Delays, Waiting Charges & Extra Time

• Each booking includes a fixed number of hours agreed at the time of reservation.

• If the client exceeds the decided time limit, extra charges will apply per hour.

• Any additional waiting time, route changes, or extended usage will also be billed as per our standard hourly rates.

• Extra charges must be settled at the end of the trip directly with the company or the assigned driver.

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No-Show Policy

• If the client is unreachable or fails to show up at the pickup location without prior notice, the booking will be considered a no-show, and the advance payment will not be refunded.

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Contact Us

If you have any questions regarding cancellations, refunds, or additional charges, feel free to reach out:

📞 03214712488
📧 info@transporter.rentals
🌐 https://transporter.rentals